-
Cambridge Corporate Consultants Ltd t/a The Claims Guide
An post on X by The Claims Guide misleadingly implied that their company was approved, endorsed or authorised by the UK Government.
-
Vodafone Ltd
Claims on Vodafone’s website which contained references to reliability and coverage failed to objectively compare one or more material, relevant, verifiable and representative features.
-
Hutchison 3G UK Ltd t/a Three Mobile
A national press ad, two paid-for Meta ads and a website for Three Mobile didn’t make misleading ‘best value’ claims.
-
EE Ltd t/a EE
A TV, radio, paid-for social media and digital poster ad for EE made unsubstantiated claims about the performance and capabilities of a Wi-Fi router.
-
Tesco Stores Ltd t/a Tesco
An outdoor digital poster comparing the Tesco Clubcard and Sainsbury’s Nectar loyalty card schemes wasn’t misleading.
-
DeVosVoorzieningen BVBA t/a Qinux TitanPG
A pre-roll YouTube ad made unsubstantiated claims about the features and popularity of a smart watch.
-
British Telecommunications plc t/a BT
A webpage on the BT website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
-
EE Ltd t/a EE
A webpage on the EE website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
-
Plusnet plc
A webpage on the Plusnet plc website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
-
TalkTalk Telecom Ltd t/a TalkTalk
A webpage on the TalkTalk website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
-
Telefonica UK Ltd t/a O2
A webpage on the O2 website didn’t make clear that their broadband contracts would be subject to mid-contract price increase.
-
Virgin Media Ltd
A webpage on the Virgin Media website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
-
Wenzhou Xinyu Maoyi Youxian Gongsi t/a XINYU TRADE
Two Instagram stories on Mel Lloyd’s account featuring affiliate links weren't obviously identifiable as ads.
-
Vodafone Ltd
A TV ad, paid-for X ad and website for Vodafone made unsubstantiated claims that their broadband services provided a nearly identical performance to BT's services, and that millions of BT broadband customers had already switched, or were actively considering switching, to Vodafone.
-
CPD Regulatory Office
A website made misleading claims about being affiliated with government bodies, misleading claims to have accreditation providers that met government-approved standards, and misleadingly using organisations’ names and logos to suggest an affiliation.
-
ZOE Ltd
A paid-for Facebook ad for Zoe featuring a testimonial from Steven Bartlett misleadingly omitted that he was an investor in the company.
-
Electronic Arts Ltd t/a EA
A paid-for Facebook ad for a mobile app game did not make it sufficiently clear that the game contained loot boxes.
-
Independent British Vape Trade Association t/a IBVTA
A newspaper advertorial indirectly promoted unlicenced e-cigarettes.
-
Whitbread Group plc t/a Premier Inn, Beefeater
A paid-for search ad made misleading claims about the price of hotel rooms.
-
Samsung Electronics (UK) Ltd t/a Samsung
Topic: Computers, phones and telecoms
-
Sophie Church t/a sophie__church
Topic: Claims, endorsements and testimonials
-
Zen Internet Ltd
Topic: Computers, phones and telecoms
-
Phonely Ltd t/a Phonely
Topic: Computers, phones and telecoms
-
Virgin Media Ltd.
Topic: Computers, phones and telecoms