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Octopus Energy Ltd
Two paid-for social media ads, two website landing pages, a radio ad, a billboard and an email for Octopus Energy didn't include adequate substantiation.
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Barclays Bank plc
A magazine ad was unlikely to give a misleading impression of Barclay’s overall contribution to carbon dioxide and greenhouse gas emissions.
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Shell UK Ltd
A TV ad didn’t give a misleading impression of Shell’s environmental impact.
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TotalEnergies SE
A paid-for X ad for TotalEnergies omitted material information about the proportion of their overall business activities that comprised lower-carbon activities.
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Viagogo GmbH
A podcast ad claimed that over half the events listed on Viagogo had tickets selling below face value when this wasn’t the case.
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OceanSaver Ltd
A website and TV ad made unsubstantiated environmental claims.
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Gemporia Ltd
A teleshopping presentation misleadingly compared the price of a product to the price of a non-identical competitor product and failed to substantiate price statements.
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EDF Energy Ltd
A radio ad was misleading as it omitted information and didn’t make the basis of the claims made in the ad clear.
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ScottishPower Energy Retail Ltd t/a Scottish Power
A TV ad featuring George Clarke wasn't quickly recognisable as an ad and led viewers to believe they were watching a programme.
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Lloyds Bank plc
A paid-for LinkedIn post for Lloyds Bank was misleading as it omitted significant information about the company’s environmental impact.
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Wizz Air Hungary Ltd
A paid-for Google ad for Wizz Air gave a misleading impression of their flights’ environmental impact by not making the basis of comparative claims clear or providing verifying information.
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Webloyalty International Ltd t/a Webloyalty, Complete Savings
Two in-app ads and a pop-up banner ad for a shopper reward programme weren't clearly identifiable as ads and didn't make the presentation of choices clear.
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Webloyalty International Ltd t/a Webloyalty, Complete Savings
Three webpages on a website for a shopper reward programme failed to make clear the steps that people had to take to obtain a 'welcome reward'.
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Sky UK Ltd t/a NOW
A website for Now TV was misleading as it didn’t make it sufficiently clear that free trials, which were automatically added to the basket, would auto-renew at a fee unless cancelled.
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Quintain Living Ltd
A website made misleading claims about the average saving customers would make on energy costs and claimed that a package included free Wi-Fi and work from home areas, when these were just included in the package price.
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Gelcard Ltd t/a Water2
An email advertising a water filter caused unjustified fear or distress on the basis of misleading claims.
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London Luton Airport Ltd t/a Luton Rising
A magazine ad and a poster for Luton Rising did not adequately qualify the claims made in the ad and omitted material information about the environmental impact of London Luton Airport’s expansion.
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Wessex Water Services Ltd
A TV ad for Wessex Water did not adequately qualify the environmental claims made in the ad and omitted material information about the company’s environmental impact.
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Whitbread Group plc t/a Premier Inn, Beefeater
A paid-for search ad made misleading claims about the price of hotel rooms.
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House of Fraser Ltd
Media: Email
Topic: Pricing and charges