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British Telecommunications plc t/a BT
A webpage on the BT website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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British Telecommunications plc t/a BT
A poster for BT was banned for making misleading claims about the reliability of their full fibre broadband.
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British Telecommunications plc t/a BT, BT Sport
A website ad for BT was banned for making misleading internet speed claims.
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Zzoomm plc
A direct mailing misleadingly stated the savings someone could make with their broadband service.
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Vodafone Ltd
A TV ad, paid-for X ad and website for Vodafone made unsubstantiated claims that their broadband services provided a nearly identical performance to BT's services, and that millions of BT broadband customers had already switched, or were actively considering switching, to Vodafone.
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Sky UK Ltd
The website for Sky Business broadband made savings claims that were not available to all consumers and misleading price comparisons.
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Telefonica UK Ltd t/a O2
A TV and newspaper ad for O2 which claimed it was the “UK’s No.1 Network” was found to be misleading because the comparisons it made with competitors were not clear.
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Sky UK Ltd
Claims on a website and in an email about being the “top-performing major broadband provider” and which implied Sky had won an award from Ofcom were misleading
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Vodafone Ltd
A TV ad, two Video on Demand (VOD) ads and a YouTube ad for a Telecommunications service that featured the delivery of a baby in an emergency situation was not irresponsible and was unlikely to condone or encourage behaviour that prejudiced health or safety.
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Moneysupermarket.com Ltd
A radio ad for moneysupermarket.com was banned because the terms and conditions were not presented in a clear and intelligible manner.
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Sky UK Ltd
A TV ad misleadingly implied Sky offered the UK’s lowest-priced superfast broadband.
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Virgin Media Ltd
We partially upheld complaints from BT over two ads for Virgin Media.
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Sky UK Ltd
A TV ad for Sky was banned for making misleading savings claims about a Sky TV and Broadband package.
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WHG (International) Ltd t/a William Hill Online
A promoted tweet for William Hill was not of strong appeal to those aged under 18.
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Vodafone Ltd
A paid-for internet search ad for Vodafone was banned for claiming to be the “UK’s best mobile data network” without having adequate proof to substantiate the claim.
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CityFibre Holdings Ltd
A direct mailing wasn't misleading.
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PPB Counterparty Services Ltd t/a Paddy Power
Two TV ads for Paddy Power which featured Peter Crouch were not of strong appeal to those under 18 years of age.
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Vodafone Ltd
A website and newspaper ad for Vodafone were banned for claiming to be the “UK’s best mobile data network” without having adequate proof to substantiate the claim.
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British Telecommunications plc t/a BT, BT Sport
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British Telecommunications plc t/a BT, BT Sport
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British Telecommunications plc t/a BT, BT Sport
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British Telecommunications plc t/a BT, BT Sport
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British Telecommunications plc t/a BT, BT Sport
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British Telecommunications plc
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British Telecommunications plc
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British Telecommunications plc
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British Telecommunications plc
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British Telecommunications plc
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British Telecommunications plc
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British Telecommunications plc
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Phonely Ltd t/a Phonely
Topic: Computers, phones and telecoms
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EE Ltd
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British Telecommunications plc
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Virgin Media Ltd
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British Telecommunications plc
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Vodafone Ltd
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TalkTalk Telecom Ltd
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Telefonica UK Ltd