Latest rulings

  • Practice Pal t/a Involve Education (Involve)

    • Upheld
    • Website (own site)
    • 25 February 2026

    A website for a management information services software provider for schools made misleading and unverifiable comparative claims about competitors’ products.

  • WashWater UK Ltd

    • Upheld
    • Brochure
    • 25 February 2026

    A brochure for a water conditioning and purifying system manufacturer misleadingly implied their water treatment systems could target and remove existing limescale, reduce hot water bills and help improve certain skin conditions. 

  • Virgin Media Ltd

    • Upheld in part
    • Television
    • 18 February 2026

    A TV ad for Virgin Media didn’t provide sufficient information to enable people to verify comparisons with identifiable competitors. Another issue was investigated but it didn’t break the rules.

  • Vodafone Ltd

    • Upheld
    • Poster, Social media (paid ad), Television
    • 07 January 2026

    Six ads for Vodafone were misleading by making an implied comparative claim without objectively comparing one or more specific verifiable features.