Policies and procedures

Information covering our policies, procedures and standards.

Policies and procedures for the conduct of departmental business

Policies and procedures for the provision of services

Policies and procedures for the recruitment and employment of staff

Customer Service Standards

Records Management and Personal Data Policies

Charging Regimes and Policies

The ASA or CAP are not required by law to levy any statutory charges

Subject Access Request charges, refer to our Privacy Policy
CAP Advice and Training rate card.pdf

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